Senior Digital Project Manager

We are looking for an experienced Senior Digital Project Manager to join our team.


You will be responsible for the day-to-day management and smooth operation of all our digital projects ranging from enterprise level systems, mobile applications, e-commerce solutions to brochure sites.

You are a tech-savvy professional with an in-depth understanding of how technology can help us achieve our business goals. You should be methodical and have excellent time management skills. As a Digital Project Manager, you will have clear communication skills to collaborate effectively with internal agency and client-side teams.

Ultimately, you should be able to manage and deliver our projects digital lifecycle within quality, time and budget requirements for our diverse client portfolio.


Essential experience and skills:

  • Provide end-to-end agile project management
  • Resource planning and task management
  • Lead daily stand ups with the internal team and project meetings with clients
  • Scope project requirements and prepare cost estimates
  • Develop project plans and manage budgets, monitoring progress to deliver project on time and on budget
  • Collaboration with multi-discipline teams to design, develop and implement digital solutions
  • Communicate and support clients throughout the project, be responsive and manage expectations
  • Communicate with the team, and ensure all members are clearly briefed on delegated tasks
  • Ensure quality standards are met
  • Highlight potential risks or issues and be proactive to seek resolution
  • Monitor and report on Google Analytics metrics
  • Review and improve project delivery processes and hold project retrospectives
  • Management of SLA’s and reporting for support and maintenance contracts
  • Support the Directors in providing accurate financial/project information
  • Work with the Digital Account Director to develop opportunities and relationships across client portfolio

Personal Strengths

  • At least 5 years proven work experience as a Digital Project Manager, ideally in agency roles
  • Hands on experience using project management software tools
  • Effective use of online communication channels to support remote and office working
  • Commitment to exceptional customer service
  • Strong commercial awareness and accuracy in financial management
  • Confident user of Content Management systems esp.WordPress
  • Working knowledge of SEO and Google Analytics
  • Understanding of accessibility and usability standards
  • Solid technical background with confidence to address client issues
  • Exceptional planning and organisation skills
  • Clear communication skills to engage internal team and clients
  • High level of attention to detail
  • Motivated and positive integral team player
  • BSc in Computer Science, Digital Marketing or relevant field


  • Competitive salary, dependent on experience
  • Workplace pension
  • 25 days holiday p.a. plus bank holidays
  • Supportive and welcoming team, helping each other
  • Part of a truly collaborative team driven by the quality of our products and services, paying attention to the details and the impact of our work
  • Flexible working hours, we are keen to create a good work/life balance
  • Hybrid working with hardware/software provided for you in the office and at home
  • We like to have fun and celebrate success, big or small, with regular organised and free social events
  • Supportive learning environment, actively promoting continuous professional development
  • Regular team briefings (F2F and remotely) to discuss current business activity and wider business strategy, always open to contributions
  • Open plan ‘socially distanced’ office space in a historic building, easily accessed from Newcastle city centre